What is the check-in and check-out policy at The Parkgate Hotel?
Check-in is from 16:00 and check-out is by 11:00.
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The Parkgate Hotel, Cardiff
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Key details
About the Hotel
Westgate Street, Cardiff, CF10 1DA,
- Next to Cardiff Castle
Great
8.9
9.1
4.5
4.3
5-star luxury hotel near Principality Stadium
Amenities
The Parkgate Hotel offers
Rooms
No two rooms are the same at The Parkgate Hotel, offering a variety of settings including the
Location
The hotel is located just across the road from the
Wellness
Dining
The Sorting Room restaurant is listed in the
Highlights
Location: Just across the road from the Principality Stadium
Rooms: Individually styled accommodations with premium amenities
Dining: Michelin Guide listed restaurant
Wellness: Exclusive spa with thermal suite
Entertainment: Live music in The Sorting Room every Saturday
Must-do experiences
- Stroll through Bute Park to enjoy beautiful green spaces.
- Visit Cardiff Market for local produce and traditional Welsh cakes.
- Explore the stunning Cardiff Castle, a historic gem in the center.
- Check out the National Museum Cardiff for art and natural history.
- Savor traditional Welsh dishes at The Potted Pig in the city.
Select your room type
The Parkgate Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- King Room2 persons28 sq. feet1 King-size bedAir conditioningHeatingroom details
- Signature King Sofa2 persons28 sq. feet1 King-size bed and 1 Sofa bedAir conditioningHeatingroom details
- Deluxe Junior Suite2 persons36 sq. feet1 King-size bedAir conditioningHeatingroom details
Show all rooms
Price and Room Availability Calendar
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Check-in/ Check-out
Facilities
The Parkgate Hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Locker room
- Lift
- Fire extinguishers
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
Business
- Meeting/ Banquet facilities
Children
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Spa & wellness centre
- Sauna
- Jacuzzi
- Pedicure
- Manicure
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Full body massage
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Bathtub
- Free toiletries
- Bathroom telephone
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- CD player
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
At The Parkgate Hotel, dining embodies a sincere commitment to British cuisine with a contemporary twist. Each venue offers a distinctive atmosphere, where authenticity and indulgence come together in both casual and elegant settings, perfect for any time of day.
The Sorting Room
British
Ambiance
Modern with a welcoming vibe, suitable for both casual gatherings and cozy dinners.
Key Offerings
Highlights include a thoughtful selection of vegetarian, vegan, and gluten-free options, paired with seasonal British ingredients. Its inviting atmosphere is perfect for family meals or quiet evenings.
Reservation
Recommended.
Open daily from 12:00 - 22:00.
The Lounge
Afternoon tea, coffee, tapas, and fine wines
Ambiance
An elegant and intimate setting, ideal for socializing and relaxing with loved ones.
Key Offerings
Indulge in magnificent afternoon teas, delightful coffee paired with exquisite patisseries, and an array of evening drinks complemented by tapas. An exquisite selection of fine wines and champagnes rounds out the experience.
Reservation
Not needed.
Open throughout the day; hours may vary.
Location
Westgate Street, Cardiff, CF10 1DA,
Explore Cardiff
Explore Cardiff
Cardiff Castle
2 minutes' walk
A historic castle with stunning architecture and beautiful gardens. Offers guided tours detailing its rich history.
Principality Stadium
2 minutes' walk
Home to Welsh rugby and major events. Visitors can take guided tours to explore behind the scenes.
National Museum Cardiff
20 minutes' walk
Features a vast art collection and natural history exhibits. Free entry most days, with rotating special exhibits.
Bute Park
18 minutes' walk
A sprawling park with gardens and walking trails. Ideal for a leisurely stroll or a picnic amidst nature.
Discover the local attractions near The Parkgate Hotel
Visit the captivating attractions near Parkgate Hotel Cardiff that highlight the city's rich history and culture.
Ideal for immersive historical experiences: Cardiff Castle
Great for shopping and leisure activities: St David's Dewi Sant
Perfect for a leisurely stroll and unique photo opportunities: Animal Wall
Well suited for those interested in local history: Museum of Cardiff
Perfect for discovering independent shops: Castle Quarter Arcade
Great for outdoor leisure and scenic walks: Bute Park
Ideal for skating enthusiasts: Wales National Ice Rink
Works well for art and natural history enthusiasts: National Museum Cardiff
Best for interactive science exhibits: Techniquest
Suited for scenic waterfront experiences: Cardiff Bay
Cardiff Bay Water Activities
25 minutes' walk
Kayaking, paddleboarding, and boat tours are available at Cardiff Bay. Rentals are accessible for adventure seekers.
Bute Park Yoga Sessions
18 minutes' walk
Relaxing outdoor yoga sessions are held in the park. Sessions typically need advance booking, especially in summer.
Tiny Rebel Cardiff
1 minute' walk
A lively brewery offering local craft beers and innovative dishes. Perfect for casual dining with a vibrant atmosphere.
Casanova
2 minutes' walk
An authentic Italian restaurant known for its homemade pasta. Reservations are recommended as it's a local favorite.
Bar 44 Cardiff
2 minutes' walk
A Spanish tapas bar that features a cozy ambiance. Known for its extensive wine list and sharing plates.
Discover dining options near The Parkgate Hotel
Check out exceptional dining options near Parkgate Hotel Cardiff, offering a variety of culinary experiences.
Ideal for authentic Spanish cuisine: Asador 44
Perfect for coffee lovers and casual meetings: Coffee #1
Best for tapas and cocktails in a relaxed setting: Bar 44 Cardiff
Great for enjoying locally sourced ingredients: Curado Bar
Suited for cheese lovers and gourmet fare: Madame Fromage
Well suited for Caribbean cuisine lovers: Turtle Bay
Works well for Italian dining experiences: Casanova
Perfect for an elegant dining experience: The Cardiff and County Club
Motorpoint Arena
13 minutes' walk
Hosts major concerts and events. Check their schedule for upcoming shows perfect for music lovers and families.
Tramshed Cardiff
10 minutes' walk
A unique venue for live music and events, featuring a relaxed vibe. Regular comedy and music nights appeal to all.
Getting around
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Property information and rules
Check-in
from 16:00-23:59
Check-out
from 06:00-11:00
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of GBP21.50 per person per day.
Pets
Pets are not allowed.
Number of floors:
6
Number of rooms:
168
Reviews and Ratings
Feedback about The Parkgate Hotel from previous guests about their experience.
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Pros
Helpful staff
Excellent customer service
Lovely ambience
Cons
Soft pillows
Guest reviewsbased on 3927 reviews
Louise from United Kingdom
Single
Deluxe King Room
3 nights in November 2025
|
Reviewed: February 13, 2026
9.3/10
excellent stay
great variety of food elemis products amazing spa
the breakfast offered a great variety of food to meet everyone's needs i found elemis products in the room and the spa looked amazing i think it was one of the best stays i've had in the uk i would definitely return.
during a previous visit i enjoyed the midweek thermal experience however following my recent stay i will not return the nearby ncp car park was horrendous with stairwells smelling like a toilet
Rooms
9/10
the beautiful king room provided ample space it featured a comfortable king size bed along with a separate seating area complete with plush armchairs the bathroom included both a walk in shower and a soaking tub.
Service
10/10
the staff were consistently attentive and helpful i was able to easily request additional towels and amenities they responded promptly to all inquiries the concierge offered excellent recommendations for local restaurants.
Location
9/10
the hotel is situated very centrally i found easy access to nearby attractions and shopping areas the train station is within walking distance i enjoyed visiting several historic landmarks close to the hotel.
0 Helpful
|
Jessica from United Kingdom
Couple
Deluxe King Room
3 nights in November 2025
|
Reviewed: January 26, 2026
8.8/10
Wonderful Hotel Experience
clean room comfortable bed modern decor breakfast buffet
The room was clean. It featured a comfortable bed. I appreciated the modern decor that maintained historical elements. The breakfast buffet was enjoyable with many choices.
The bathroom lighting could have been brighter for makeup application. I found it a bit dark.
Service
9/10
The staff demonstrated helpfulness upon check-in! Rose from housekeeping showed genuine interest in our stay and wished us a safe journey home. This created a personal touch, I appreciated it.
Rooms
8/10
The room featured modern cleanliness and a comfortable bed. Windows overlooked loading areas. It was near the Millennium stadium. The TV faced the bed, though only one side could view it fully.
Facilities
8/10
The hotel offers a spawith a thermal suite. It has a sauna, steam room, and hydrotherapy pool. I noticed limited beds. They could not accommodate all guests during peak times.
Location
10/10
The location proved central and accessible to the city center. It made exploring different attractions easy. The hotel provided convenient access to main streets, that was so useful.
Dining
9/10
The large hall accommodated breakfast and dining very well. The breakfast buffet featured many choices. I found the breakfast items overcooked, though comfortable beds made up for it.
0 Helpful
|
Jim from United States
Deluxe King Room
2 nights in November 2025
|
Reviewed: January 04, 2026
6/10
room quality uneven but acceptable
high noise poor sleep
the staff was polite.
the noise levels was bad. there was a band playing downstairs until late. this meant i cannot sleep good.
0 Helpful
Camila from Spain
Couple
Superior Queen Room
1 night in November 2025
|
Reviewed: December 14, 2025
5/10
small room rotating toast machine
The room was very small. There was no luggage rack so I had to put my case on the floor to unpack, how annoying! The breakfast reminded me of a Spanish all-inclusive with the buffet style. The classic self-serve rotating toast machine was frustrating. The breakfast items were also overcooked.
0 Helpful
Show more reviews
FAQs
About The Parkgate Hotel
How far is The Parkgate Hotel from Cardiff Airport?
The hotel is located 19 km from Cardiff Airport.
Are there any notable attractions near The Parkgate Hotel?
Nearby attractions include Principality Stadium (0.5 km), Cardiff Castle (0.5 km), and St David's Hall (1 km).
What dining options are available at The Parkgate Hotel?
The hotel features an on-site restaurant, The Sorting Room, which serves British cuisine.
Is breakfast offered at The Parkgate Hotel?
Breakfast is available for an additional charge of 21 GBP and includes buffet, continental, and Full English/Irish options.
Does The Parkgate Hotel provide Wi-Fi?
Free Wi-Fi is available in all rooms.
What fitness amenities are available at The Parkgate Hotel?
The hotel features a fitness centre for guests to use.
Is there a spa at The Parkgate Hotel?
The hotel has an exclusive rooftop spa with four treatment rooms offering a range of Elemis treatments.
What types of rooms does The Parkgate Hotel offer?
Room types include Deluxe King, Superior Suite, and Junior Suites, among others.
What kind of parking options are available at The Parkgate Hotel?
The hotel offers convenient access to local parking options, including NCP car park at Cardiff Westgate Street.
Which languages are spoken by staff at The Parkgate Hotel?
The staff at the hotel speaks English.
What are some nearby restaurants to The Parkgate Hotel?
Nearby restaurants include Asador 44, Coffee #1, Bar 44 Cardiff, and Curado Bar, all within 0.5 km.
What amenities are included in the rooms at The Parkgate Hotel?
Rooms include air conditioning, a flat-screen TV, a private bathroom with free toiletries, and an in-room safe.
Is there accessibility for guests with limited mobility at The Parkgate Hotel?
The hotel offers nine dedicated accessible rooms located close to passenger lifts.
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