The hotel offers amenities for your comfortable stay and unforgettable experiences
Relaxing Spa Retreat
“The hydrotherapy pool provided a tranquil escape with stunning skyline views, making my visit truly rejuvenating.” view full review
Exquisite Dining Experience
“The Lobster Thermidor was the highlight of my meal, perfectly cooked and beautifully plated, leaving me craving more.” view full review
Thoughtful Room Details
“The personalized items in the room, including a welcome message on the TV, made me feel valued and appreciated throughout my stay.” view full review
Luxurious Bath Experience
“The marble bathroom was a dream, featuring high-quality elements and complimentary Elemis products that added a touch of luxury.” view full review
General
No smoking on site
Free Wi-Fi
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Locker room
Lift
Fire extinguishers
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Children
Children's menu
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Spa & wellness centre
Sauna
Jacuzzi
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Back massage
Full body massage
Room features
Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Bathtub
Free toiletries
Bathroom telephone
Self-catering
Electric kettle
Media
Flat-screen TV
Direct dial telephone
CD player
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Westgate Street,
Cardiff,
United Kingdom,
CF10 1DA,
South Glamorgan
Map view
street view
Westgate Street,
Cardiff,
United Kingdom,
CF10 1DA,
South Glamorgan
City landmarks
Museum
National Museum Cardiff
1.0
mi
Park
Bute Park
4800 ft
CardiffWales
Cardiff Bay
1.3
mi
Stadium
Motorpoint Arena Cardiff
3300 ft
Museum
Techniquest
1.3
mi
Golden Cross Hayes Bridge Road
Wales National Ice Rink
3300 ft
Church
St David's Metropolitan Cathedral
3300 ft
Clare Road
Tramshed Cardiff
2100 ft
Public Building
City Hall
2200 ft
11 St David's Way St David's - Dewi Sant
Statue of Sir Gareth Edwards
2500 ft
University
Cardiff University
1.0
mi
Gallery
Kooywood Gallery
1.0
mi
Gallery
Martin Tinney Gallery
1.1
mi
Nearby
Cardiff Castle Grounds
Cardiff Castle
500 ft
Westgate Street
Principality Stadium
500 ft
Mall
St David's Dewi Sant
500 ft
Market
Cardiff Market
500 ft
Church
The City Parish of St John the Baptist
500 ft
Shopping Area
Capitol Shopping Centre
500 ft
Art object
Animal Wall
500 ft
Museum
Museum of Cardiff
500 ft
Shopping Area
Castle Quarter Arcade
500 ft
Mall
High Street Arcade
500 ft
Mall
Duke Street Arcade
500 ft
Museum
Firing Line Museum of The Queen's Dragoon Guards and The Royal Welsh at Cardiff Castle
500 ft
Cardiff Arms Park Westgate Street
BT Sport Cardiff Arms Park
500 ft
Avengers S.T.A.T.I.O.N. Cardiff
500 ft
Womanby Street
Castle Emporium
500 ft
CardiffWales
River Taff
500 ft
Snowdonia National ParkWales
Afon Tryweryn
500 ft
Restaurants
Tiny Rebel Cardiff
200 ft
25 Westgate Street
Turtle Bay Cardiff
700 ft
114-116 St. Mary Street Hodgehouse
Casanova
400 ft
13 Quay St
Bar 44 Cardiff
300 ft
15-23 Westgate Street Castle Quarter Arcades
Turtle Bay
700 ft
114-116 St. Mary Street Hodgehouse
Asador 44
400 ft
14-15 Quay Street
Zerodegrees
400 ft
27 Westgate Street
Blue Honey Night Cafe
400 ft
Quay Street
Cafe Citta
800 ft
4 Church Street
The Potted Pig
800 ft
27 High Street
The Alchemist
600 ft
117 St. Mary Street
Reviews and Ratings
Feedback from previous guests about their experience.
88%
were satisfied with the hotel and would gladly return
8.8/10
Great
Rooms
8.8
Location
9.6
Service
9.8
Dining
7.6
Guest reviews
8.8/10
based on 5 reviews
8.8
8.8/10 based on 4637 reviews
Geoffrey
United Kingdom,
FebruaryÂ
2025
9.0/10
The hotel offers an impressive experience with its stunning design and well-maintained facilities. I particularly enjoyed the cleanliness and comfort of the rooms, as well as the variety and quality of the breakfast. However, while the spa services were exceptional, I found the dining options a bit limited overall. The value for money was good, especially considering the luxurious experience provided.
Rooms
9.0
The rooms were exceptionally clean and quite cozy, providing a perfect atmosphere for relaxation.
Service
10.0
The service was truly attentive; the staff made an effort to acknowledge our special occasion with thoughtful gestures.
Location
10.0
Being central made it convenient to visit key attractions, and proximity to the station was a bonus.
Dining
7.0
The breakfast buffet was excellent, but I felt the dinner options could have more variety.
Facilities
9.0
The spa facilities, including the thermal suite, were a lovely touch, enhancing my overall experience.
Edward
United Kingdom,
NovemberÂ
2024
9.2/10
I had a delightful stay at the hotel, with charming staff who were quite attentive and eager to help. The breakfast buffet was impressive, boasting a wonderful variety of fresh fruits and pastries. I particularly enjoyed the spa services, which were a perfect way to unwind after a day of exploring. While my overall experience was fantastic, I would have loved to see a bit more action in the bar during my visit as it was a bit quieter than I expected.
Rooms
9.0
The rooms were not only clean but also cozy, providing a comfortable place to relax after a busy day. The bedding was particularly soft and helped ensure a restful sleep.
Service
10.0
The service was lovely, with staff going out of their way to fulfill my requests, including a complimentary upgrade since I was celebrating a special occasion.
Location
10.0
Situated in the heart of the city, the hotel made it convenient to access various attractions and amenities without any hassle.
Dining
8.0
The dining experience was pleasurable, especially during breakfast where the quality of the food exceeded my expectations.
Facilities
9.0
The spa facilities were a highlight of my stay, with easy access to the thermal suite enhancing the relaxation experience.
Georgia
United Kingdom,
OctoberÂ
2024
9.2/10
My stay at the hotel was quite delightful, with exceptionally attentive staff making us feel truly valued. The breakfast spread was generous and included some really tasty options. While the room was cozy and clean, I felt a bit cramped at times. I absolutely loved the spa services, which were a highlight of my stay and contributed greatly to my relaxation. Overall, I felt I got great value for what I paid, especially with the unique amenities on offer.
Rooms
8.0
The room was cozy and clean, though it felt a bit cramped at times.
Service
10.0
The staff were exceptionally attentive and made sure all our requests were accommodated.
Location
9.0
The hotel's central location made it convenient for exploring key attractions in Cardiff.
Dining
9.0
The breakfast buffet was a highlight, with a wide variety of delicious options to start the day.
Facilities
10.0
The spa services, especially the massage options, provided an incredible relaxation experience.
Jennifer
United Kingdom,
OctoberÂ
2024
8.8/10
I had an incredible stay at this hotel, thanks to the attentive and friendly staff who made me feel welcomed from the moment I arrived. The breakfast buffet was a delightful start to each day with fresh fruits and pastries. I absolutely loved the room's cleanliness and comfort, providing a perfect retreat after exploring Cardiff. The spa services offered a fantastic way to unwind, although the dining experience was a little lacking in variety. Overall, the value for what I received was impressive, making it a memorable experience.
Rooms
9.0
The rooms were impeccably clean and provided a cozy environment, enhancing my comfort during the stay.
Service
10.0
The service was outstanding, with staff being incredibly responsive and attentive to my requests.
Location
9.0
The hotel's central location made it easy for me to explore all major attractions in Cardiff.
Dining
7.0
While the dining experience was enjoyable, I found the dinner menu could use a bit more variety to match the excellent breakfast.
Facilities
9.0
The amenities, especially the spa and thermal suite, added a luxurious touch to my stay.
Victor
United Kingdom,
SeptemberÂ
2024
8.6/10
My stay at this hotel was a truly enjoyable experience. The warmth of the staff really stood out, as they effortlessly made me feel welcomed throughout my time there. The breakfast was superb, filled with delicious options and a fantastic atmosphere. I also indulged in the spa services, which were delightful, but I felt the dining options could be enhanced further. Overall, the experience offered great value, but a few improvements could make it perfect.
Rooms
9.0
The rooms were exceptionally clean and cozy, providing a peaceful retreat for relaxation.
Service
9.0
The service was attentive and accommodating, especially when I requested additional items.
Location
10.0
Located centrally, the hotel made it easy to explore everything Cardiff has to offer.
Dining
7.0
The breakfast buffet was delightful, with plenty of variety, but the lunch and dinner menus could use more creativity.
Facilities
8.0
The spa facilities were well-equipped and provided a luxurious relaxation experience.
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