The Parkgate Hotel, Cardiff ~ Discover room options, reviews & pricing

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Key details

About the Hotel

Westgate Street, Cardiff, United Kingdom, CF10 1DA

“The hotel's proximity to the stadium makes it a perfect base for catching a game or concert.”view full review

The Parkgate Hotel, housed in Cardiff's transformed historic Post Office and County Court buildings, features period details seamlessly integrated into a luxury 4-star property with a restaurant, fitness center, and bar in Cardiff Centre.

Modern Room Amenities

The Parkgate Hotel offers 170 rooms equipped with air conditioning, flat-screen TVs with cable channels, and private bathrooms. Select units include a seating area and all rooms feature safes and free WiFi.

British Dining Experience

The British-inspired brasserie menu serves meals at The Sorting Room restaurant. The Lounge provides afternoon teas, coffee, patisseries, evening drinks, and tapas.

Rooftop Spa Sanctuary

Four elegant treatment rooms at The Parkgate Hotel's rooftop spa offer Elemis treatments. The spa features dual treatment rooms for shared experiences.

Central Cardiff Location

Located in Cardiff Centre, the hotel stands just across from Principality Stadium. Several bus stops are within a one-minute walk, while Cardiff Airport is 15 km away.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room

Max:

2 persons

305 sq. feet

Bed options:

1 King-size bed

Shower

Heating

room details

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Deluxe Junior Suite

Max:

2 persons

390 sq. feet

Bed options:

1 King-size bed

City view

Shower

Heating

room details

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Junior Suite

Max:

2 persons

370 sq. feet

Bed options:

1 Double bed

Shower

Heating

room details

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Price and Room Availability Calendar

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Getting around

Check out the full range of transport modes

City Centre

Cardiff1000 ft

Airports

Cardiff (CWL) 13.4 mi

Bristol (BRS) 47.7 mi

Train

Cardiff Central Railway Station1000 ft

Bus

Bus stop1000 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Relaxing Spa Retreat

“The hydrotherapy pool provided a tranquil escape with stunning skyline views, making my visit truly rejuvenating.” view full review

Exquisite Dining Experience

“The Lobster Thermidor was the highlight of my meal, perfectly cooked and beautifully plated, leaving me craving more.” view full review

Thoughtful Room Details

“The personalized items in the room, including a welcome message on the TV, made me feel valued and appreciated throughout my stay.” view full review

Luxurious Bath Experience

“The marble bathroom was a dream, featuring high-quality elements and complimentary Elemis products that added a touch of luxury.” view full review

General

No smoking on site
Free Wi-Fi
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Locker room
Lift
Fire extinguishers

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area

Business

Meeting/ Banquet facilities

Children

Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Spa & wellness centre
Sauna
Jacuzzi
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Back massage
Full body massage

Room features

Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Bathtub
Free toiletries
Bathroom telephone

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
CD player
AM/FM alarm clock

Room decor

Carpeted floor

Location

Westgate Street, Cardiff, United Kingdom, CF10 1DA

Map view

Westgate Street, Cardiff, United Kingdom, CF10 1DA

City landmarks

Museum

National Museum Cardiff

1.0 mi

Park

Bute Park

4800 ft

Landmark

Cardiff Bay

1.3 mi

Stadium

Motorpoint Arena Cardiff

3300 ft

Museum

Techniquest

1.3 mi

Landmark

Wales National Ice Rink

3300 ft

Church

St David's Metropolitan Cathedral

3300 ft

Landmark

Tramshed Cardiff

2100 ft

Public Building

City Hall

2200 ft

Landmark

Statue of Sir Gareth Edwards

2500 ft

University

Cardiff University

1.0 mi

Gallery

Kooywood Gallery

1.0 mi

Gallery

Martin Tinney Gallery

1.1 mi

Nearby

Cardiff Castle Grounds

Cardiff Castle

500 ft

Westgate Street

Principality Stadium

500 ft

Mall

St David's Dewi Sant

500 ft

Market

Cardiff Market

500 ft

Church

The City Parish of St John the Baptist

500 ft

Shopping Area

Capitol Shopping Centre

500 ft

Art object

Animal Wall

500 ft

Museum

Museum of Cardiff

500 ft

Shopping Area

Castle Quarter Arcade

500 ft

Mall

High Street Arcade

500 ft

Mall

Duke Street Arcade

500 ft

Museum

Firing Line Museum of The Queen's Dragoon Guards and The Royal Welsh at Cardiff Castle

500 ft

Cardiff Arms Park Westgate Street

BT Sport Cardiff Arms Park

500 ft

Avengers S.T.A.T.I.O.N. Cardiff

500 ft

Womanby Street

Castle Emporium

500 ft

CardiffWales

River Taff

500 ft

Snowdonia National ParkWales

Afon Tryweryn

500 ft

Restaurants

Tiny Rebel Cardiff

200 ft

25 Westgate Street

Turtle Bay Cardiff

700 ft

114-116 St. Mary Street Hodgehouse

Casanova

400 ft

13 Quay St

Bar 44 Cardiff

300 ft

15-23 Westgate Street Castle Quarter Arcades

Turtle Bay

700 ft

114-116 St. Mary Street Hodgehouse

Asador 44

400 ft

14-15 Quay Street

Zerodegrees

400 ft

27 Westgate Street

Blue Honey Night Cafe

400 ft

Quay Street

Cafe Citta

800 ft

4 Church Street

The Potted Pig

800 ft

27 High Street

The Alchemist

600 ft

117 St. Mary Street

Reviews and Ratings

Feedback from previous guests about their experience.

88%

were satisfied with the hotel and would gladly return

8.8/10

Great

Rooms

8.8

Location

9.6

Service

9.8

Dining

7.6

Geoffrey

United Kingdom, February 2025

9.0/10

The hotel offers an impressive experience with its stunning design and well-maintained facilities. I particularly enjoyed the cleanliness and comfort of the rooms, as well as the variety and quality of the breakfast. However, while the spa services were exceptional, I found the dining options a bit limited overall. The value for money was good, especially considering the luxurious experience provided.

Rooms

9.0

The rooms were exceptionally clean and quite cozy, providing a perfect atmosphere for relaxation.

Service

10.0

The service was truly attentive; the staff made an effort to acknowledge our special occasion with thoughtful gestures.

Location

10.0

Being central made it convenient to visit key attractions, and proximity to the station was a bonus.

Dining

7.0

The breakfast buffet was excellent, but I felt the dinner options could have more variety.

Facilities

9.0

The spa facilities, including the thermal suite, were a lovely touch, enhancing my overall experience.

Edward

United Kingdom, November 2024

9.2/10

I had a delightful stay at the hotel, with charming staff who were quite attentive and eager to help. The breakfast buffet was impressive, boasting a wonderful variety of fresh fruits and pastries. I particularly enjoyed the spa services, which were a perfect way to unwind after a day of exploring. While my overall experience was fantastic, I would have loved to see a bit more action in the bar during my visit as it was a bit quieter than I expected.

Rooms

9.0

The rooms were not only clean but also cozy, providing a comfortable place to relax after a busy day. The bedding was particularly soft and helped ensure a restful sleep.

Service

10.0

The service was lovely, with staff going out of their way to fulfill my requests, including a complimentary upgrade since I was celebrating a special occasion.

Location

10.0

Situated in the heart of the city, the hotel made it convenient to access various attractions and amenities without any hassle.

Dining

8.0

The dining experience was pleasurable, especially during breakfast where the quality of the food exceeded my expectations.

Facilities

9.0

The spa facilities were a highlight of my stay, with easy access to the thermal suite enhancing the relaxation experience.

Georgia

United Kingdom, October 2024

9.2/10

My stay at the hotel was quite delightful, with exceptionally attentive staff making us feel truly valued. The breakfast spread was generous and included some really tasty options. While the room was cozy and clean, I felt a bit cramped at times. I absolutely loved the spa services, which were a highlight of my stay and contributed greatly to my relaxation. Overall, I felt I got great value for what I paid, especially with the unique amenities on offer.

Rooms

8.0

The room was cozy and clean, though it felt a bit cramped at times.

Service

10.0

The staff were exceptionally attentive and made sure all our requests were accommodated.

Location

9.0

The hotel's central location made it convenient for exploring key attractions in Cardiff.

Dining

9.0

The breakfast buffet was a highlight, with a wide variety of delicious options to start the day.

Facilities

10.0

The spa services, especially the massage options, provided an incredible relaxation experience.

Jennifer

United Kingdom, October 2024

8.8/10

I had an incredible stay at this hotel, thanks to the attentive and friendly staff who made me feel welcomed from the moment I arrived. The breakfast buffet was a delightful start to each day with fresh fruits and pastries. I absolutely loved the room's cleanliness and comfort, providing a perfect retreat after exploring Cardiff. The spa services offered a fantastic way to unwind, although the dining experience was a little lacking in variety. Overall, the value for what I received was impressive, making it a memorable experience.

Rooms

9.0

The rooms were impeccably clean and provided a cozy environment, enhancing my comfort during the stay.

Service

10.0

The service was outstanding, with staff being incredibly responsive and attentive to my requests.

Location

9.0

The hotel's central location made it easy for me to explore all major attractions in Cardiff.

Dining

7.0

While the dining experience was enjoyable, I found the dinner menu could use a bit more variety to match the excellent breakfast.

Facilities

9.0

The amenities, especially the spa and thermal suite, added a luxurious touch to my stay.

Victor

United Kingdom, September 2024

8.6/10

My stay at this hotel was a truly enjoyable experience. The warmth of the staff really stood out, as they effortlessly made me feel welcomed throughout my time there. The breakfast was superb, filled with delicious options and a fantastic atmosphere. I also indulged in the spa services, which were delightful, but I felt the dining options could be enhanced further. Overall, the experience offered great value, but a few improvements could make it perfect.

Rooms

9.0

The rooms were exceptionally clean and cozy, providing a peaceful retreat for relaxation.

Service

9.0

The service was attentive and accommodating, especially when I requested additional items.

Location

10.0

Located centrally, the hotel made it easy to explore everything Cardiff has to offer.

Dining

7.0

The breakfast buffet was delightful, with plenty of variety, but the lunch and dinner menus could use more creativity.